Refund Policy
Refund Policy
Thank you for choosing Equip Coaching. We strive to ensure you are satisfied with our services. Please read our refund policy carefully.
Coaching Services:
1. Individual Coaching Sessions: Refunds are available if requested at least 24 hours before the scheduled session. No refunds will be issued for cancellations made less than 24 hours before the session.
2. Package Deals (Multiple Sessions): Refunds are available for unused sessions within 30 days of purchase. A prorated refund will be issued based on the number of sessions used.
Courses and Workshops:
1. Live Events: Refunds are available for cancellations made up to 7 days before the event. A processing fee may be deducted from the refund amount.
2. Online Courses: Refunds are available within 14 days of purchase if less than 30% of the course content has been accessed.
Procedure for Refunds:
To request a refund, please contact us at contactus@equip-coaching.com or +1 800 567 4996.
Refunds will be issued using the original payment method.
Please allow 5-7 business days for the refund to appear in your account.
Additional Notes:
Refund eligibility for services and products not explicitly mentioned above will be assessed on a case-by-case basis.
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website.
If you have any questions about our refund policy, please contact us. Your satisfaction is important to us, and we are here to assist you.
Contact
- Av. Ejército Nacional #1112, Los Morales Col. Polanco I Seccion, Miguel Hidalgo, Ciudad de Mexico
- contactus@equip-coaching.com
- +1 800 567 4996